616 Privacy Policy — Our Commitment to Protecting Your Information
This page provides a full overview of how the 616 platform collects, stores, and uses your personal information.
Last Updated: 2024
What Information We Collect
- Account Information: Name, email address, phone number, date of birth, and identity verification documents.
- Payment Information: bKash, Nagad, or Rocket number and BDT transaction history. Card or banking details are not stored directly.
- Contact Information: Information provided via chat or email with the support team.
- Device & Browser Information: IP address, browser type, operating system, and device information.
- Usage Information: Pages visited on the platform, time spent, and gaming history.
- Cookie Information: Usage patterns are analysed through session cookies and performance cookies.
How We Use Your Information
616 uses your information solely for the following purposes:
- To create, manage, and verify your account.
- To securely process BDT transactions via bKash, Nagad, or Rocket.
- To improve platform functionality and personalize the user experience.
- To prevent fraud, money laundering, and unauthorized access.
- To keep you informed about bonuses, promotions, and important updates.
- To provide customer support and resolve complaints.
616 does not sell your personal data to third parties. However, information may be shared with authorities when required by law or as part of a fraud investigation.
Cookies & Tracking Technologies
Session cookies are used to remember your login state so you don't have to sign in again on every page. They are automatically deleted when you close your browser.
Performance cookies are used to analyze which sections of the platform are most frequently visited. These cookies do not store any personally identifiable information.
You can disable cookies through your browser settings. Keep in mind that doing so may limit certain features, such as staying logged in automatically.
Data Storage & Security
616 has put the following measures in place to protect your information:
- All data transfers take place over encrypted connections, preventing third parties from intercepting your information.
- Payment details are not stored directly on 616 servers; mobile payment gateways handle all transactions securely.
- Server data is backed up regularly and monitored for unauthorised access.
- Data associated with inactive accounts is deleted after a specified period.
- Staff access to data is restricted — only those who need it can view your information.
User Rights & Data Control
You can request a copy of your personal data held by 616 at any time. Contact the support team by email.
If any of your information is incorrect or out of date, you can request a correction through your account settings or by contacting the support team.
If you close your account, you can request that your data be deleted. All information will be removed except for what we are legally required to retain.
616 does not sell your data to advertisers or third parties. However, certain information may be shared with specific service providers or authorities when required for payment processing, fraud investigation, or legal compliance. In such cases, those third parties are bound by strict data protection obligations.
Policy Updates & Contact
Privacy Policy Updates
616 may update this Privacy Policy at any time. For significant changes, a notice will be posted on the platform and the date at the top of the page will be updated. Continued use of the platform after any changes constitutes your acceptance of the revised policy.
Privacy Contact
For any questions, requests, or complaints regarding your information, please reach out through the following:
- Email: [email protected]
- Live Chat: Available via the support icon after logging in to the platform.
- For general inquiries FAQ View.
Your Data Is Safe, Your Experience Is Guaranteed
Your privacy is protected at 616. Open an account now, or reach out to support if you have any questions.